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     The Claims Process

 

The process couldn't be simpler, and our trained team will walk you through every step of the way.

 

Complete the claims back and send it back to us along with a copy of the policy if you have it. From the information you provide and using our legal expertise, we will compile and present a professional case to the policy seller. The company has to be given the opportunity to investigate and reply within a statutory time limit. They will reply either with an agreement to pay compensation or decline it.

 

Should they decline it we have the choice of applying further pressure on them or taking your case to the Financial Ombudsman Service (FOS). The FOS will carry out an independent investigation into your case and make recommendations based upon their findings.

 

At this stage most claims are settled, but should the policy seller still decline any admission of misselling we can take your case to court.

 

Claimline UK will represent you every step of the way all on a NO-WIN NO-FEE basis.

 

Timescales

 

We have won cases and received compensation for our clients within a few weeks. However, the sheer volume of cases that are now being received by the companies that missold PPI means they are working against a constant tide of complaints. Please be a little patient. We are on your side and will do everything we can to expedite your compensation claim. 

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